Privacy Policy

Who we are

Our website address is: https://valiantcollective.co.uk.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Forms

When you submit a form on our website, the information you provide (such as your name, email address, phone number, and any message content) is sent to and stored in our customer relationship management (CRM) platform, HighLevel, which we use to manage enquiries and communicate with you. HighLevel’s privacy policy is available here: https://www.gohighlevel.com/privacy-policy. We use this information solely to respond to your enquiry and to provide the services you have requested.

Cookies

A list of the specific cookies used on this website is available on our Cookie Policy page.

Our website uses Cloudflare to help secure and deliver the site. Cloudflare may set cookies necessary for security purposes, such as identifying trusted web traffic and mitigating malicious activity. These cookies contain no personally identifiable information.

Analytics

We use Google Analytics to help us understand how visitors use our website, such as which pages are viewed and how people navigate the site. Google Analytics sets cookies and collects information including your IP address, browser and device type, and your activity on the site. This data is used in aggregate to improve the website and is not used to personally identify you.

The information generated is transmitted to and stored by Google. Google’s privacy policy is available here: https://policies.google.com/privacy. You can opt out of Google Analytics tracking across all websites by installing the browser add-on available here: https://tools.google.com/dlpage/gaoptout.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Information submitted through our forms is shared with HighLevel, the CRM platform we use to manage and respond to enquiries. We do not sell your data or share it with third parties for marketing purposes.

How long we retain your data

When you submit a form, your submission and its associated data are retained in our CRM for as long as necessary to respond to your enquiry and maintain our business records, or until you request its deletion.

What rights you have over your data

If you have submitted information to us through a form, you can request to receive an exported file of the personal data we hold about you, and you can request that we erase it. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Data submitted through our forms is processed by HighLevel, which is based in the United States, meaning your data may be transferred to and stored outside the UK/EEA. Our website is hosted by GoDaddy and protected by Cloudflare, both of which may process technical data (such as your IP address) as part of delivering and securing the site.